Wednesday, September 28, 2011

October Monthly Maintenance

October is nearly here and so is your first official dose of Monthly Maintenance.

 

I've posted the Maintenance schedule on Live. I will continue to post each schedule there as we move throughout the school year. If the day scheduled for you or your teams laptops is not the best day or time for you please let me know so we can make adjustments. With the document being stored on Live, I can make instant changes that are viewable by everyone.

 

Click here to view the October maintenance schedule

 

This round of maintenance we will focus on installing Office 2010, a new track pad driver, and installing any required software updates.

Tuesday, September 20, 2011

Directly connect to the student server

When experiencing issues with the students being able to connect to their section of the server (often referred to as the Z drive) use the following steps to directly connect to an individuals section of the server:

 

  1.  Click on the start icon


 

2.     In the search bar enter in \\hx-vm\students\2016\student username  (example: \\hx-vm\students\2016\ka011398)

Please note: in this example I used 2016, which is the class' graduating year, this number will alter depending on the grade level.

 

3.      Then press the enter key.

4.     This will automatically bring up the students shared section of the server so that they can pull their files off of the server to work on and save the file back into the server.

 

Please remind your students that they should be saving to at least 3 of the 4 places that we've setup for them.

 

Save to the Computer

Save to a thumbdrive

Save to the server

Save to Windows Live

 

This will ensure that your students do not have the opportunity to "lose" their work.

Monday, September 12, 2011

Add a printer while the print server is down

Adding printers while the print server is down.pdf Download this file

Download the PDF and use the directions within to have your students add printers while the print server is down.

Wednesday, August 31, 2011

Download the Open house video directions

The video to show at open house is available on our old server to access it and download it on to your computer follow these instructions

  1. In the lower left hand corner of your display (while your computer is one) click the windows icon




2. Within the search bar please type in \\hxpdcold

and then press the enter key.

3. Then locate the Shared folder and double click it



 

 

 

4. Next locate the file titled 20112012 Hixson Open House



 

 

 

 

 

5. You will then need to drag that file to your desktop (or preferred folder, so long as you can locate the file after it is on your computer)

6. Double click the file on your desktop to make sure that it plays properly all the way through without any problems. Please make sure to enter    in a technology request if you will be needing speakers for the evening.

Tuesday, August 9, 2011

Voicemail Upgrade

WG VOICEMAIL SETUP.pdf Download this file

As part of our voicemail upgrade all voicemail boxes will need to be re-setup.  Attached you will find a voicemail setup guide that will walk you through the process.  You can set-up your voicemail from home if you like, just follow the SET UP VOICE YOUR VOICE MAILBOX FROM OUTSIDE OF THE DISTRICT section.  Your extensions will remain the same as before.

Monday, August 8, 2011

Wireless Network Access

Welcome back to school.  As you return to the district, you will need to re-authenticate to the wireless network in-order to use wireless.  To re-authenticate, you just need to disconnect, then reconnect to the wireless network.  I have attached a help file that will walk you through the process.  Please see your building Tech Aide if you are having issues and still unable to connect to the wireless network after following the attached directions.

wireless connect.pdf Download this file

Thursday, August 4, 2011

Access your email via the web...a solution

Currently there has been a change made at the district level to the online email client, which is requires certification verification to access the site. Follow the steps below to get access to your email via the web client.

Go to https://mail.wgmail.org/owa or access it from the dock on the Hixson Network

 

Once you've access the page it should look like this



Enter in your username and password and click sign in.

This will direct you to a page that has this error message on it



Simply click the link on the error page that says: Continue to this website



Clicking this will not cause any issue while accessing  your web mail, this is a normal process that occurs every year since we have had access to outlook via the web. The certification should be renewed soon and this process should not have to be followed at that point. When this occurs, I will share that information.

 

Happy emailing.